Quality 1 Gift Store.com

 Frequently Asked Questions.

Q. How are you able to sell your merchandise at such low prices?  

A. Quality 1 Gift Store.com is a family-owned business and has been for over 10 years.  Being a family-owned business allows us a much lower overhead than other businesses.  We are able to pass on savings to our customers because we have a very large inventory and large warehouses.  Click on ABOUT US for more information. 

Q. Is this web site safe for me if I give personal and   credit card information?

A. This web site is monitored by Veri Sign Secure, one of the most reputable on-line protections.  Click on PRIVACY POLICY for more information.

Q. When can I expect to receive my order?

A. Most on-line orders are shipped within 24 to 48 hours.  Mail orders, however, are shipped only after the customer's check or money order has been cleared - 7 to 15 days.

Q. What methods of payment do you accept?

A. For on-line orders we accept American Express, MasterCard, Visa and Paypal.  In the case of mail orders, we accept personal checks and money orders.  If a check or money order is returned for insufficient funds, there is a $25.00 penalty.  We do not process electronic checking at this time.

Q.  What do I do if I'm not satisfied with my order?

A.  We have a very fair return/exchange policy.  Click on RETURN POLICY for more information.